The best managers are those with a light touch; who trust, but know when to check in and offer gentle encouragement. Nancy Swarbrick, the departing senior editor of Te Ara, is one of these people. I have worked with Nancy since I started as a Te Ara writer in 2008 and she was my manager until 2014, when the first build of the website was completed. Since then, we have worked together updating Te Ara alongside Caren Wilton, Emily Tutaki and Melanie Lovell-Smith. Now that we are all moving on, it is time to pay tribute to Nancy’s 28 years in the public service.
As a historian, it is fitting that Nancy has helped to make history through her contribution to some of New Zealand’s most important public history projects of recent decades. After graduating with an MA in English from Waikato University, she worked for the New Zealand Historic Places Trust before joining the Dictionary of New Zealand Biography in 1987. Bill Oliver was General Editor and the DNZB was housed within the Department of Internal Affairs. Nancy was then appointed as assistant editor, editing and research, by Claudia Orange (Bill Oliver’s successor) in 1989. In this position she was responsible for managing the workflow of the five English volumes of the DNZB, which were produced between 1990 and 2000. She also found the time to write five entries. All this prepared her well for the mammoth task that followed.
Te Ara – the Encyclopedia of New Zealand began at the Ministry for Culture and Heritage in 2002, with General Editor Jock Phillips at the helm. Nancy was Te Ara’s managing editor, overseeing the ‘sausage factory’, as one Te Ara writer called it, with consummate skill. With her trusty whiteboard alongside her at all times, Nancy tracked all 980-odd Te Ara entries from conception to publication, and wrote around 44 of them herself, including the monumental Waikato regional entry. Outside the office she managed to fit in an MA in Public History from Victoria University, for which she graduated with distinction in 2003, and wrote the well-received book Creature comforts: New Zealanders & their pets, published by Otago University Press in 2013.
As our ex-colleague Ross Somerville said to me, Nancy ‘is excellently well-read, knowledgeable on a wide range of subjects, an excellent writer and editor’. She is formidably organised and calm under pressure, someone who makes things happen without fuss. Approachable, kind and supportive – the finest of managers.
I don’t think Te Ara could have done without her.